Our tech is our hero. There was no upsell or pressure.
fred vasques
M"Tim B. Did a Great Job"
Ray O. Cook is fortunate to have a technician like Tim on their team.
M S
S"Had Our Unit Running in an Hour"
We wanted a second opinion, and Kenny came out and had our unit running in an hour for $250.
Samuel Kuzmenko
G"John was professional and efficient!"
They had someone out that day to fix it.
Gina Leveroni
S"That is excellent service, and I appreciate it."
This technician was completely professional and efficient. He paid close attention to all details.
Susan Taubman
J"11/10 stars to both of them."
Both techs they sent out (Timothy and Kenny) were knowledgeable, professional, punctual and quick. 11/10 stars to both of them.
Janice Lee
Great Service
Our heater stopped working, and with temps dropping into the 30s, our tech is our hero. It turned out to be something minor, but he pointed out some other things that will need to be addressed, but there was no upsell or pressure. Great service!
fred vasques
Tim B. Did a Great Job
Tim B. did a great job in repairing our heater system. He was very open about what may have caused the issue and the potential expense for repair. In this case, after the ice melted on the unit, he was able to quickly assess the issue and repair the unit back in working form. Ray O. Cook is fortunate to have a technician like Tim on their team. Thanks again for the expedient work on our heating unit.
M S
Had Our Unit Running in an Hour
We were told by another company we needed to replace our draft inducer motor, which was going to run us $800 and going almost a week without heat while our part shipped. We wanted a second opinion, and Kenny came out and had our unit running in an hour for $250. Just needed a new battery!
Samuel Kuzmenko
John was professional and efficient!
My heater was not working, and they had someone out that day to fix it. John was professional and efficient!
Gina Leveroni
That is excellent service, and I appreciate it.
This technician was completely professional and efficient. He paid close attention to all details. When he noted a slight discrepancy in propane flow/rate, he contacted supervisors, and subsequently re-evaluated flow/rate to his satisfaction. Overall, he was able to find the equipment still in good shape, and they will observe it carefully at the next visit to ensure it continues in proper operation in the one area he had questioned. That is excellent service, and I appreciate it. Thanks!
Susan Taubman
11/10 stars to both of them.
I had two heaters go out within a couple weeks of each other and had Ray O Cook come out for both. They had good availability and even with needing to order a part they had the first one fixed up within days. It ended up costing about $1400 for the diagnostic and new control board. I wasn't thrilled with such an expensive repair, but it did seem about the going rate for that sort of thing and they seemed legit. I was happy with the level of service. And then our other heater went out. They were able to come out first thing in the morning (on a Saturday, which was great because I can't just take time off work for every little thing) and fix it immediately. Just needed a new fuse which came out to less than $250. Which, I guess might seem a lot for a simple fuse if you know how to fix it, but seemed reasonable considering that included the service call fee. Both techs they sent out (Timothy and Kenny) were knowledgeable, professional, punctual and quick. 11/10 stars to both of them. I really hope I don't need to call another HVAC tech out any time soon, but when I do I will absolutely be calling these guys again.
Serving Roseville and beyond
Heater Service Roseville
Your heating system is one of the most important parts of your comfort (and safety!) at home, particularly in the cold winter months. For comprehensive heater services that cover everything from routine maintenance to emergency repairs and system replacements, Ray O. Cook Heating & Air is your go-to source.
At Ray O. Cook Heating & Air, our skilled heater service professionals are equipped to handle all your heating needs, ensuring your system runs efficiently and effectively. This can make all the difference in the efficiency of your system, affecting your utility bill and your heater’s ability to warm your home. Ray O. Cook Heating & Air takes pride in delivering quality workmanship and exceptional customer service, making sure your home remains a cozy refuge against the cold.
From simple tune-ups to complete overhauls, Ray O. Cook Heating & Air has you covered. Call (916) 908-3289 to schedule your heater service with our experts.
Since 1947, Ray O. Cook Heating & Air has been a trusted leader in HVAC services in the Greater Sacramento Area. Our commitment to quality and customer satisfaction runs deep, rooted in a tradition of integrity and innovation. We ensure your home's comfort with our reliable and adaptive solutions, catering to all your HVAC needs.
Why Choose Us:
Over 70 years of trusted service experience
Advanced diagnostics with measureQuick technology
Convenient 24/7 emergency repairs
Bilingual support and accessible financing options
0% Interest For Up To 6 Years on Pre-Approved Credit